Cognizant and Axis Bank, a major private sector bank in India, announced the launch of an enhanced Application Management Services (AMS) 2.0 model. This initiative forms a core component of Axis Bank's broader technology transformation strategy.
Under a five-year agreement, Cognizant will implement an automation- and AI-led system. This system aims to boost operational efficiency, cost-effectiveness, and service reliability for the bank. The collaboration will support critical systems across retail and wholesale banking, payments, cards, and core platforms. This aims to create a more scalable and resilient IT operating model for Axis Bank.