Avaya adopted Google Gemini Enterprise as its core AI platform and Google Workspace for internal collaboration. This strategic initiative aims to streamline Avaya’s technology infrastructure and boost employee productivity.
The company seeks to speed up innovation by utilizing a hyperscale AI platform, avoiding the need to develop all solutions internally. This consolidation is expected to help Avaya deliver innovative features and products faster to the unified communications market.
For Google, this partnership secures a key enterprise win. It reinforces the growing adoption of both its Gemini AI models and Workspace collaboration tools among major business clients.