On January 10, 2026, a JetBlue flight traveling from New York to Punta Cana returned to John F. Kennedy International Airport (JFK). The diversion occurred after a ceiling panel fell inside the cabin. The incident injured a flight attendant, prompting pilots to declare an in-flight emergency.

Separately, the airline faces a wrongful death lawsuit. The suit stems from an April 2025 incident at Palm Beach International Airport.

The lawsuit alleges a passenger suffered a fatal stroke upon arrival. It claims JetBlue and its ground service provider failed to provide adequate medical assistance. The plaintiffs further allege that requests for emergency services were ignored for over an hour.

JetBlue stated that it takes the health and safety of customers seriously. The company declined further comment on the ongoing litigation.