Roblox increasingly relies on artificial intelligence (AI) to moderate the vast amount of user-generated content on its platform in real time.
The company designs its AI systems to detect and block harmful text, voice chats, and behaviors before they reach users, many of whom are children.
These systems process billions of daily interactions. This includes an estimated 6 billion text chat messages and more than one million hours of voice communication.
The AI-driven approach serves as a strategic pillar, enabling the expansion of features like voice chat and larger multiplayer experiences. Roblox reported that real-time feedback has led to a reduction in filtered messages and abuse reports in some cases, suggesting the system proactively discourages policy violations. This focus on safety is critical as brands consider the platform for reaching younger audiences while the company faces scrutiny over user safety.