A May 13, 2026, National Legal and Policy Center (NLPC) report criticized American Airlines' executive and board compensation. The airline earned $111 million in net income. Five named executive officers and 12 directors received approximately $50.5 million. This compensation represents 45.5% of total profit.
The Wall Street Journal ranked American Airlines last among major U.S. carriers. J.D. Power ranked the airline last in first and business class customer satisfaction.
Flight attendants' and pilots' unions expressed a lack of confidence in CEO Robert Isom.