Bridgeline Digital deployed its HawkSearch AI platform for a major North American automotive eCommerce network. This implementation represents one of the largest OpenSearch deployments for HawkSearch. The platform currently supports approximately 2.4 million product records.
The project marks the first phase of a multi-stage modernization effort. The new system reduced product indexing time from 20 hours to three hours. Hierarchy facet response times improved by 91% following the upgrade.
The automotive network gained access to Smart Search and Visual Search capabilities. The platform also includes Concept Search and AI-assisted merchandising tools.