Orange Spain and Google Cloud expanded their strategic partnership to accelerate the operator's digital transformation. The collaboration establishes a company-wide "AI Factory" for Orange Spain. It will deploy over 1,000 custom AI agents. These agents will use Google Cloud's Gemini Enterprise.
The initiative aims to optimize internal operations. It also seeks to enhance customer service. Employees across HR, IT, and sales departments can build their own AI agents. They will use Gemini Enterprise's low-code framework to automate daily workflows. This approach aims to democratize AI use. It also seeks to avoid IT bottlenecks.
The deployment builds on a data foundation developed with Google Cloud since 2018. This foundation consolidated Orange Spain's data on BigQuery. It also consolidated data on Google Cloud Storage. This allows AI agents to provide responses grounded in verified corporate data.