Hims & Hers Health, Inc. confirmed a data breach involving a third-party customer service platform. The company detected suspicious activity on February 5, 2026. An investigation revealed unauthorized access to customer service tickets between February 4 and February 7, 2026.
The compromised data includes names and contact information shared during support interactions. Sensitive medical records and communications between customers and healthcare providers were not affected by the incident.
Hims & Hers began notifying affected individuals on April 2, 2026. The company is offering 12 months of complimentary credit monitoring services to those impacted.