ServiceNow announced two strategic partnerships on June 18, 2026. These collaborations broaden its artificial intelligence capabilities across the enterprise and specific industries. ServiceNow partners with Cognizant and Aria Systems to create integrated AI-powered solutions for customers.
The first partnership enables ServiceNow's AI agents to work with Cognizant's Neuro AI Multi-Agent Accelerator. This collaboration unifies orchestration of AI agents across various platforms.
ServiceNow also partners with Aria Systems. They launch the first "agentic" Business Support System (BSS) for the telecommunications industry. This system replaces complex legacy systems with a unified, AI-native platform. It automates operations and monetization.