Oracle added prebuilt AI agents to its Fusion Cloud Applications suite. These agents integrate with Customer Experience (CX) and Supply Chain & Manufacturing (SCM) platforms. The tools automate tasks across marketing, sales, customer service, and supply chain operations. Oracle provides these agents at no additional cost.
The agents embed automated assistance directly into daily workflows. CX agents manage campaign planning, account research, and service requests. SCM agents handle planning, procurement, manufacturing, and logistics. These tools replace manual processes with proactive workflows to increase efficiency and resiliency.