United Airlines and Travelport announced a new multi-year strategic partnership to advance modern airline retailing. The collaboration will give Travelport early access to United's New Distribution Capability (NDC) roadmap and allow for the co-development of new features for travel agencies and corporate customers. This represents a significant shift from the traditional airline-distributor relationship, with a deeper level of technical cooperation between the two companies. The partnership aims to provide travel counselors with more sophisticated merchandising tools and richer content. United will also integrate its Online Booking Tool extras into Travelport's platforms. The new capabilities will be rolled out in phases, with the initial launch scheduled for early 2026. United plans to deploy specialized support teams to assist travel agencies with the transition to the new technology.
United Airlines and Travelport Form Strategic Partnership on NDC Technology