United Airlines' Chief Financial Officer, Mike Leskinen, announced during the carrier's third-quarter earnings call that the company is leveraging artificial intelligence to streamline operations, which has resulted in a reduction of management headcount. Leskinen confirmed that the management workforce is down by 4% compared to the previous year, with an additional 4% cut planned for 2026 as AI-driven processes are further implemented. The initiative is part of a broader transformation to make the airline's headquarters functions leaner and more data-driven, with AI tools being rolled out across operational, financial, and customer service departments. This move positions United ahead of many competitors in the adoption of large-scale automation for internal processes.
United Airlines CFO Announces Workforce Reduction, Citing AI Integration
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