Amazon launched Health AI, an artificial intelligence-powered assistant available on its website and mobile app for U.S. customers. The service provides personalized health guidance 24/7.
The tool explains lab results and assists with prescription renewals. It also connects users with One Medical providers through messaging or video calls.
Eligible U.S. Prime members receive up to five free direct-message consultations as part of an introductory offer.
Amazon Bedrock technology powers the assistant within a HIPAA-compliant environment. The system features clinical safety guardrails to ensure secure and responsible care navigation. This launch signals a significant expansion of Amazon's presence in the healthcare sector.