Amazon's Ring division has mandated that hundreds of its customer service employees, who were previously working remotely, must relocate to central hubs in the US and UK. This move is part of a broader company initiative to streamline operations and transition towards a more automated, "AI-powered support ecosystem," according to a company memo. The relocation requirement affects a significant portion of the customer service workforce for Ring and the Blink camera brand. This action aligns with previous statements from Amazon CEO Andy Jassy about the potential for AI to reduce the company's workforce. Some employees reportedly view these relocation and return-to-office policies as a way for the company to reduce headcount without resorting to direct layoffs and severance payments.