Amazon resolved a significant e-commerce outage on March 6th following several hours of disruption. A flawed software code deployment triggered the technical failure on March 5th. User reports on Downdetector peaked at over 22,000 during the incident.
Affected shoppers reported checkout failures, app crashes, and an inability to access order histories. The operational failure raises concerns regarding the technical infrastructure of the world’s leading cloud computing provider. Retail competitors may capitalize on emerging questions surrounding the stability of Amazon's systems.