Vapi achieved a $500 million valuation after securing a major contract with Amazon’s Ring. The AI voice platform outperformed 40 competitors to automate Ring's customer support operations.
Amazon Ring now handles 100% of its inbound support call volume using Vapi’s AI agents. This partnership highlights a broader trend of large enterprises adopting AI for core functions like customer service and sales.
Vapi reports that its enterprise business has grown tenfold since early 2025. The company specializes in AI voice solutions designed for high-scale enterprise environments.