Salesforce has acquired Momentum, a conversational insights and revenue orchestration platform. The deal integrates unstructured data from third-party voice channels, including Zoom and Google Meet, into Salesforce’s Agentforce 360 and Slackbot products. This integration aims to strengthen artificial intelligence offerings by applying voice-derived insights to agentic workflows.
Analysts identify the AI-centric Agentforce platform as a critical driver to reverse slowing revenue growth. The platform serves as a primary catalyst for the company’s upcoming Q4 earnings report. Recent performance in Agentforce and Data Cloud prompted several stock upgrades, with analysts citing compelling valuations despite broader AI-related market volatility.