Salesforce released its January 2026 update, focusing heavily on artificial intelligence (AI) and data intelligence. The release aims to empower organizations to operate more efficiently and intelligently in an AI-driven landscape.
The update features major upgrades to the Data Cloud. These enhancements improve data ingestion and identity matching, providing more accurate, real-time customer profiles.
A key theme is the deeper integration of AI across the entire ecosystem. Einstein AI is now more contextual and proactive, anticipating user needs in sales and service. Furthermore, automation tools like Salesforce Flow boast an improved interface and faster execution, allowing admins to automate more complex processes.