Salesforce begins its TDX 2026 developer conference today, April 15, in San Francisco. The event runs through April 16. The conference features over 400 technical sessions focused on AI, data, and the core platform.
The event follows a significant workforce reduction in the company's support organization. AI now handles approximately 50% of the functions in that department.
Investors and customers seek details on the company's AI strategy and innovation plans. Recent job cuts raise questions about future operating models and service quality. The conference will provide insights into the product roadmap and real-world AI applications.