Salesforce partnered with the World Economic Forum (WEF) to deploy a new AI-powered concierge app. Named "EVA," the application will launch at the 2026 Annual Meeting in Davos.
EVA is built on Salesforce’s Agentforce 360 platform. The app targets the event’s 3,000 attendees, who include many of the world's most influential leaders. It leverages over a decade of the WEF’s institutional data to deliver a proactive, high-precision experience.
The AI agent is designed to reason, prioritize, and act on a leader’s behalf, moving beyond simple question answering. Its functions include scheduling bilateral meetings, recommending high-impact sessions, generating briefing documents, and assisting attendees with navigation.
This partnership provides a significant real-world application for Salesforce’s agentic AI strategy.