Salesforce (CRM) is continuing its strategic pivot toward autonomous AI with the ongoing rollout of the new Slackbot, the "Personal Agent for Work," while its broader Agentforce platform shows significant traction.
- The platform's Annual Recurring Revenue (ARR) has soared 330% year-over-year, reaching over $500 million.
- This rapid expansion positions Salesforce as an "efficiency-first" AI powerhouse despite recent stock volatility.
- General availability of the new Slackbot began on January 13, 2026, and is currently rolling out to Business+ and Enterprise+ customers.