Microsoft announced it is correcting a critical operational error where partner margins for the Microsoft 365 Business Basic + Copilot Business bundles were mistakenly set at 0%, confirming the margins will be adjusted to 11.73% and 12.22%.
- Microsoft will proactively identify and automatically issue refunds or credits to all impacted CSP partners.
- The refunds cover eligible transactions completed between February 1–7, 2026, with the corrected margins officially taking effect on February 7, 2026.