ServiceNow and IBM announced an expanded multi-year collaboration. The partnership aims to help enterprises modernize legacy systems. It will also apply AI across business operations.
The partnership addresses significant barriers to AI adoption. It combines IBM's AI and data capabilities with the ServiceNow AI Platform. This helps clients unlock the value of their existing data for AI applications.
The collaboration focuses on three key areas. These include application modernization, enterprise data governance, and autonomous IT operations.
The companies integrate solutions like IBM's watsonx.data and Red Hat Ansible. These integrate with ServiceNow's platform. This helps organizations evolve current systems. It also avoids costly replacements.
Joint solutions from the partnership become available in the second half of 2026.