ServiceNow announced a collaboration with Anthropic to integrate the Claude AI models into its core platform and workflows. This partnership aims to help enterprise customers develop AI-powered applications, particularly in critical sectors like healthcare and life sciences, using a governed and trusted AI environment.
The move solidifies ServiceNow's strategy of offering customers a choice of leading large language models, coming just a week after a similar agreement with OpenAI. Anthropic's Claude will become the default model for ServiceNow's Build Agent, a tool that enables developers to create complex workflows using natural language prompts, accelerating application development.