ServiceNow partnered with applied AI company Phenom. The partnership introduces AI-powered hiring agents directly on the ServiceNow AI Platform. This collaboration streamlines recruitment by automating tasks and accelerating hiring cycles. The integration addresses enterprise hiring inefficiencies, enabling faster, higher-quality hires with scalable AI governance.
Phenom's AI agents integrate with ServiceNow's platform, including ServiceNow Otto. Hiring managers use this functionality to autonomously conduct intake meetings, generate job descriptions, and screen candidates within existing workflows. The integration maintains compliance checks and approvals within ServiceNow. It leverages Phenom for candidate engagement, ensuring both systems remain synchronized. The joint solution becomes available to customers via the ServiceNow Store starting this summer.