Atlassian now allows enterprise teams to assign tasks directly to AI agents within its Jira software. Users can assign tickets to these agents, collaborate with them in comment threads, and embed them into automated workflows under existing governance controls. This launch integrates artificial intelligence directly into Atlassian's core products.
The announcement follows Atlassian's third-quarter earnings report on April 30. That report showed agentic automation runs grew 30% month over month.
Customers using these AI-powered features resolve service issues 13% faster. These customers also handle a 20% higher volume of issues.