Tesla's South Korean unit is facing criticism for inadequate after-sales service despite achieving record sales in the country. According to the Korea Automobile Importers and Distributors Association, Tesla's sales from January to October surged by 92.8% year-over-year, yet the company operates only 14 service centers to support this rapidly growing fleet. The sharp increase in vehicle sales has outpaced the expansion of its service infrastructure, leading to customer complaints and negative press. This issue raises concerns about Tesla's ability to maintain customer satisfaction and brand reputation in a competitive market, which is crucial for sustaining its long-term growth trajectory in the region. No significant market reaction was noted in the available reports.
Tesla's South Korean Operations Face Scrutiny Over After-Sales Service
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